Terms of Service

Last updated: April 14, 2026

1. Acceptance

By creating an account or using Glin ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. You must provide a valid debit or credit card in your own name. You agree that any card you add is yours to use and you are authorized to charge it.

3. How Glin Works

Glin is a goal-commitment service. You:

Add a payment card.
Create a personal goal and a monetary stake ($5–$500 per goal).
Complete the goal by the deadline you set.

If you complete the goal, you are not charged. If you fail the goal, you authorize Glin to charge the stake amount to your card on file.

4. Liquidated Damages; Not a Penalty

You acknowledge that goal failure causes Glin to incur commitment-device administration costs and represents a breach of your voluntary commitment. The stake you set is a pre-agreed, reasonable estimate of liquidated damages — not a penalty. You agree this amount is a fair approximation of the value you place on your own commitment and the cost to Glin of maintaining the commitment-device service on your behalf.

5. Authorization for Charges

When you create a staked goal, you will see a confirmation screen that shows the exact dollar amount at stake, the exact condition that triggers the charge, and the card that will be charged. Tapping "Confirm" records your per-goal authorization. Each such authorization is a merchant-initiated transaction (MIT) you pre-authorize under Visa/Mastercard rules.

Charges are processed approximately 12 hours after a failure is recorded. A receipt is emailed automatically by our payment processor (Stripe).

6. No Refunds on Failed Goals

Stakes charged on goal failure are final and non-refundable, except:

If a charge was made in error (technical bug, duplicate charge), contact support within 30 days for a full refund.
You may appeal a pending charge within the 12-hour window by tapping "Appeal" in your daily report.

Chargebacks initiated without first contacting support may result in account restriction.

7. Account Restrictions

If you accrue 3 consecutive charged failures, your account is placed in a restricted state and you cannot create new staked goals until you manually reactivate it. This is a protective measure.

8. Payment Processing

All card processing is performed by Stripe, Inc. Glin does not store full card numbers or CVC codes. We store only the last four digits, brand, expiry, and a Stripe payment method identifier.

9. Prohibited Uses

You may not use Glin to stake on goals that are illegal, involve self-harm, or violate another person's rights. Glin may terminate accounts found to be in violation.

10. User-Generated Content & Community Standards

Glin's Teams feature lets you exchange messages and proof photos with other members. By using these features you agree:

Zero tolerance for objectionable content. You will not post content that is unlawful, harassing, hateful, sexually explicit, violent, or that depicts or promotes self-harm, exploitation of minors, or illegal activity.
You are responsible for what you post. Other members can report your content and block you. We reserve the right to remove content and suspend accounts that violate these standards.
24-hour review window. Reports submitted in-app (long-press a message → Report) are reviewed within 24 hours. Confirmed violations result in content removal and may result in account termination.
Blocking. You can block any user from Settings → Blocked Users or by long-pressing one of their messages. Blocked users' content is hidden from you in chat and proof feeds.
Reporting. Send abuse reports in-app or to support@glinhq.com. Include the message ID shown in the prefilled report.

11. Changes to These Terms

We may update these Terms. Material changes will be notified in-app and take effect 14 days after notice.

12. Contact

Questions: support@glinhq.com